Privacy Policy – Trusted Local Painters

Trusted Local Pro (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our platform at https://trustedlocalpainters.com, including any related services (collectively referred to as the “Platform”).

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following categories of personal data:

a) Identification Details

First and last name
Business name (if applicable)
Date of birth
Government-issued ID number (for verification)

b) Contact Information

Email address
Phone number
Mailing address

c) Service Request Details

Job location
Property type and size
Specific service needs
Any other info shared during a service request

d) Service Provider Information

Service location
Experience and qualifications
Profile photo and service descriptions
Copies of IDs, licenses, or credentials

e) Communication Records

Messages exchanged through chat, email, or phone
Contact form submissions

f) Work Photos

Before-and-after images of completed work
Other project-related visuals

g) Automatically Collected Information

IP address
Browser and device details
Website activity and pages visited
Cookies and tracking technologies

2. How We Use Your Information

We process your information for the following purposes and legal reasons:

a) To Deliver Our Services

We use your personal data to facilitate connections between users and professionals, manage bookings, payments, and communication.

Legal Basis: Contract fulfillment

b) To Facilitate Communication

We enable secure communication between service seekers and service providers.

Legal Basis: Legitimate interest / Contract performance

c) For Legal Protection

We may use your data to protect against fraud, enforce our terms, or defend against legal claims.

Legal Basis: Legitimate interest

d) For Marketing & Promotion

We may send you promotional emails about services and features. You can unsubscribe at any time.

Legal Basis: Legitimate interest (with opt-out option)

e) For Legal Compliance

We process certain tax-related and identification data to comply with regulations like local tax laws.

Legal Basis: Legal obligation

f) To Address Illegal Content

We process data in compliance with content moderation requirements and legal requests from authorities.

Legal Basis: Legal obligation / Public interest

g) Showcasing Professional Work

We may display photos of completed work on our website and marketing materials.

Legal Basis: Consent

h) Website Functionality & Security

We use cookies and analytics tools to ensure our platform runs securely and efficiently.

Legal Basis: Legitimate interest

i) Analytics & Statistics

We analyze traffic data to improve user experience, with consent for optional cookies.

Legal Basis: Consent

j) Personalized Ads

We may use cookies to personalize your experience and serve relevant ads.

Legal Basis: Consent

3. Who We Share Your Data With

We may share your information with:

Verified service providers and users on the platform
IT, hosting, and communication service providers
Marketing and analytics partners (e.g., Google, Meta)
Legal or regulatory authorities, when required
Tools for SMS, website functionality, or email communication
Third-party platforms (e.g., Wix, Microsoft, WhatsApp) under appropriate data protection agreements

We ensure that our partners adhere to strict data protection standards and only access information as necessary.

4. Your Rights

As a user, you have the following rights:

Withdraw Consent – at any time, for data processed with your consent
Access Your Data – know what personal data we hold about you
Correct Your Data – request updates to inaccurate information
Delete Your Data – ask us to erase your personal data
Restrict Processing – limit how we use your data under certain conditions
Data Portability – receive a copy of your data in a portable format
Lodge a Complaint – with your local data protection authority

5. Contact Us

If you have any questions or want to exercise your rights, contact us at:

Trusted Local Painters
Email: info@trustedlocalpainters.com

We simplifies your painting projects by connecting you with trusted, qualified painters across Canada—fast, reliable, and hassle-free.

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Disclaimer: Trusted Local Pro functions as a cost-free system which lets people locate trusted painters and
schedule their services without issues. We link our users with trusted painting service providers to
give clients an effortless booking process. Our solution enables users to search for qualified experts
who fully meet their project requirements. Our platform matches you with quality professionals yet
we suggest examining the service terms carefully to reach the optimal project results.

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